Returns & Exchanges

At African Hut, we strive to ensure your favorite South African flavors arrive in perfect condition. Due to the perishable nature of food products, we offer a 14-day return window for non-perishable items and immediate assistance for any damaged or incorrect goods.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For items damaged during transit or quality concerns, please attach clear photos of the product and the original packaging to your request.

• 3.
  Receive Authorization

  Once reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on whether the item needs to be shipped back.

• 4.
  Refund Processing

  After approval or receipt of the returned goods, a refund will be issued to your original payment method within 5-7 business days.